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Getting started

Creating and configuring a workspace

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Learn to create a workspace, define brand identity and manage workspace settings.

A workspace is the foundation for everything you do in Lyyli. It brings together project contents, settings and team members. You can create multiple workspaces for different purposes. The Starter plan includes one workspace, the Growth plan includes two and the Professional plan offers unlimited workspaces.

Creating a new workspace

  1. Open the left-hand navigation and click the dropdown next to the workspace name.
  2. Select Create new workspace.
  3. Enter a workspace name and choose the default language.
  4. Set the workspace visibility: open to the whole organisation or private to invited members.
  5. Click Create workspace and proceed to fill in the settings.

Switching workspaces

To switch the active workspace, click the workspace name in the left-hand navigation and select the workspace you want from the dropdown. The active workspace is highlighted.

General tab

The General tab contains the workspace basics and general settings:

  • Workspace name – Give a descriptive name that immediately tells your team the workspace's purpose.
  • Workspace language – Choose the default language for AI-generated content. You can change the language per draft.
  • General AI instructions – Enter strict rules the AI must follow in all content production. For example: "Always write texts under 150 words. Always end with a call to action."

Brand tab

The Brand tab is the most important setting in your workspace. It tells the AI how your brand communicates and ensures the content never sounds generic.

  • Communication goals – Describe the workspace's core idea and goals in a few sentences. Be specific and avoid vague statements.
  • Target audience – Define the reader's role, industry and pain points. The more precisely you describe your audience, the more accurate the AI-generated content will be.
  • Tone of voice and guidelines – Define your brand's speaking style along with do's and don'ts. For example: the tone is expert but not academic. Do: always start with a concrete observation. Don't: avoid empty superlatives.

Content tab

  • Image Bank – Upload your brand images and visual assets that the AI can use in content production.
  • Email inbox – Lyyli creates a unique email address for your workspace. Anyone can send content ideas to it, and they appear directly in the Idea column of the Kanban view.

Management tab

  • Sharing settings – Manage workspace visibility and invite new members. Set permission levels for each member.
  • Danger zone – Archive the workspace temporarily or delete it permanently. An archived workspace can be restored, but deletion is irreversible.

Tips

Get the most out of your workspace

Fill in the general AI instructions carefully – they affect all content produced in the workspace. Invest time in the Brand tab: the more precise your audience and tone-of-voice definitions, the less you'll need to edit AI-generated text. Take advantage of the Image Bank by uploading your key brand images so the AI can suggest fitting visuals.

Common problems

AI-generated content doesn't match our brand

Check the Brand tab settings. Make sure the communication goals, target audience and tone of voice are filled in with enough detail. The more specific the instructions, the better the AI follows your brand.

I can't find the workspace I just created

Check the dropdown in the left-hand navigation. Make sure you haven't selected the wrong workspace or organisation. If you created the workspace with a different account, ask the workspace admin for access.